general terms

Terms and conditions

 

RESERVATIONS IN THE HOTEL "MIKADO"

 

Reservations for accommodation at the hotel "Mikado", accepted by phone, e-mail or through our site are considered as emerging contractual terms. The payment is considered to be a full acceptance of these general terms and conditions of stay in the hotel "Mikado".

 

Regardless of how you book, you need to provide information about the guest's nationality, name and surname, exact arrival and departure dates, arrival time, telephone and e-mail for feedback, room type, number of rooms, number of guests.

 

You will receive a confirmation of the email you have booked for the reservation. The reservation is considered accepted by the hotel "Mikado" after sending the confirmation. Reservations for the period 11.06-31.08 are prepaid in full upon confirmation and for the period 01.09-10.06 are paid not later than 3 days before the arrival date . If it is not paid, the reservation is deemed to have been canceled at the guest's request. Payment can be made by credit card, bank transfer or cash.

 

 

 

CANCEL RESERVATION OR INVALIDITY

 

Cancellation of the reservation can be made by e-mailing the e-mail of Hotel "Mikado". Failure to make a reservation with a fixed arrival date is considered a cancellation of the same reservation for the whole agreed period.

 

 

 

IN CASE OF CANCELLATION (CANCELLATION) OF RESERVATION, ARE THE FOLLOWING RULES

 

Upon cancellation or non-appearance of the guest, amounts are not refunded, and the amount paid can not be used for any future period.

 

 

 

GENERAL RULES FOR RESIDENCE IN THE "MIKADO"

 

Check-in is after 14:00.

For on-site bookings, the amount due for the stay is payable upon check-in. Early release of the room is not refunded.

The room must be released by 12:00.

Late check-out after 12 o'clock. is paid extra at current prices. Late check-out is possible if possible by the "Mikado" Hotel, depending on the occupation.

According to the legislation of the Republic of Bulgaria in all public buildings STARTING IS PROHIBITED! Strictly complying with the legislation, smoking in the rooms and common areas of the Micado hotel is absolutely forbidden. In case of non-observance of the guest's ban, the control authorities will be immediately informed and the guest will pay a special machine cleaning of the room at the amount of BGN 100 before leaving the Mikado Hotel.

The insertion and use of any household and heating appliance is forbidden!

Premises, electrical appliances, furniture and inventory to be used safely and purposefully.

When leaving the room all electrical appliances must be turned off.

The daily cleaning of the rooms is from 08:00 to 16:00.

Breakfast is available from 7.30 to 9.30 А.М